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Web-based management dashboard
A modern, intuitive web interface for managing your AI dispatcher operations. Monitor conversations in real-time, track bookings, analyze performance, and configure integrations - all from one centralized platform accessible from any device.
Live dashboard & statistics
Real-timeGet a real-time overview of your operations. The dashboard provides instant visibility into active conversations, booking volumes, and channel performance. Watch your AI dispatcher handle customer requests as they happen.
Real-time metrics
Live counters showing active calls, pending bookings, and conversations in progress. See exactly what's happening in your dispatch center at any moment.
Channel breakdown
Visual breakdown of conversations by source - phone calls, WhatsApp, chat widget. Understand which channels your customers prefer and optimize accordingly.
Activity timeline
Real-time feed of system activity. Every booking, conversation, and status change is logged and displayed as it happens.
Conversations management
Core FeatureAccess complete records of every customer interaction. Browse, search, and analyze all conversations across every channel. Perfect for quality assurance, training, and understanding customer needs.
Unified inbox
All conversations in one place - phone calls, WhatsApp messages, and chat widget interactions. Filter by source, status, date, or customer to find exactly what you need.
Full conversation details
View complete conversation transcripts with timestamps. See every message exchanged, AI responses, and the final outcome of each interaction.
AI decision transparency
Understand how your AI assistant processes requests. View function calls made to your dispatch system, extracted data, and booking creation details.
Customer management
Core FeatureBuild deeper relationships with your passengers. The customer management module maintains profiles for every caller, tracking their history, preferences, and frequently used addresses.
Customer profiles
Automatic profile creation for every customer. View contact information, conversation history, and booking patterns all in one place.
Interaction history
Complete timeline of all customer interactions. See when they called, what they booked, and how their experience has been over time.
Frequent addresses
Track commonly used pickup and drop-off locations. The AI uses this data to speed up future bookings and provide personalized service.
Bookings overview
Core FeatureComplete visibility into all bookings created through the AI dispatcher. Track order status, review booking details, and ensure smooth operations from initial request to ride completion.
Booking list
Searchable list of all bookings with key details at a glance. Filter by date, status, customer, or channel to find specific orders quickly.
Status tracking
Monitor booking lifecycle from creation to completion. See which bookings are pending, confirmed, in progress, or completed.
Detailed view
Full booking information including pickup/drop-off addresses, customer details, special requirements, and the conversation that created it.
Reports & analytics
AnalyticsMake data-driven decisions with comprehensive reporting. Analyze conversation volumes, booking trends, and performance metrics over daily, weekly, monthly, or yearly periods.
Conversation reports
Track conversation volumes over time. See trends by day, identify peak hours, and understand how demand fluctuates throughout the week or season.
Booking analytics
Detailed booking statistics with charts and tables. Monitor successful bookings, cancellations, and conversion rates from conversation to confirmed ride.
Performance metrics
Measure AI assistant performance. Track average conversation duration, booking success rate, and identify areas for optimization.
Integration configuration
ConfigurationSet up and manage all your communication channels and dispatch system connections. The dashboard provides easy configuration for WhatsApp, phone lines, chat widgets, and webhook integrations.
Channel setup
Configure WhatsApp Business accounts, SIP phone lines, and chat widget settings. Each channel has dedicated configuration options with step-by-step guidance.
Webhook management
Set up connections to your dispatch system. Configure endpoint URLs, authentication, and test the integration directly from the dashboard.
User management
Control access to your dashboard. Create user accounts, assign roles, and manage permissions for your team members.