Frequently asked questions

Find answers to common questions about our AI-powered taxi booking system, integration options, and how we can help automate your dispatch operations.

Questions & answers

How does the AI understand different accents and speech patterns?
The AI model effectively handles diverse speech samples and various conversation patterns. It works well with different accents, dialects, and speech styles. The system also uses context and address databases to correctly interpret locations even when pronunciation varies.

What happens if the AI cannot understand the customer?
If the AI is unsure about any information, it politely asks the customer to repeat or clarify. After multiple failed attempts or at the customer's request, the call is seamlessly transferred to a live dispatcher. You can configure when and how these transfers happen.

Can customers book a taxi for someone else?
Yes, the AI can handle third-party bookings. Customers can specify a different pickup person with their name and phone number. The system will send booking confirmations to both the caller and the passenger if configured.

What languages does the AI assistant support?
The AI currently supports Polish, English, Spanish, French, German, Danish, Norwegian with native-level fluency. Additional languages can be added based on demand. Each language version is fully localized - not just translated, but adapted for local expressions and address formats.

How is pricing calculated?
We offer flexible pricing based on conversation volume. You pay per successfully handled interaction, not per minute. There's no charge for calls transferred to dispatchers. Contact us for a customized quote based on your expected volume.

Can I try the system before committing?
Absolutely! We offer a free demo where you can call or message our test line with your own phone. This lets you experience the AI firsthand. We also provide a trial period after integration so you can evaluate performance with real customers.
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