AI-powered call center for taxi companies
Automate customer calls, bookings, and dispatching with advanced artificial intelligence. Our solution understands natural language, processes orders 24/7, and integrates seamlessly with your existing systems.
AI capabilities
See what Taxi Copilot AI can do for your customers during every conversation.
New booking
AI conducts a natural conversation and collects all information: pickup address and destination, date and time, special notes (e.g., "large luggage", "child seat needed"), vehicle preferences, and flight numbers for airport transfers.
Cancel booking
Customers can cancel their booking through a simple conversation with AI - just say they want to cancel the ride. The system automatically identifies active orders and updates their status in the dispatch system.
Cost estimation
Before placing an order, AI provides the estimated arrival time of the nearest taxi and approximate fare. The system communicates with the dispatch center in real-time, checking vehicle availability in the area.
Transfer to dispatcher
At any point, AI can redirect the call to a live dispatcher - at the customer's request or when the situation requires human intervention (unusual requests, complaints, urgent matters).
Edit booking
Customers can modify their existing booking through a natural conversation with AI - change the pickup time, update the destination, add special requirements, or switch to a different vehicle type. No need to cancel and rebook.
Multilingual AI assistant
AI Assistant speaks multiple languages fluently, providing natural conversations with your customers in their native language.
Polish, English, Spanish, French, German, Danish, Norwegian
Seamless connection with your system
No need to change your current dispatch software. Taxi Copilot connects directly to systems like TaxiCaller, iCabbi, Autocab, and others. Orders from AI conversations automatically appear in your dispatch queue - ready for distribution to drivers.
Ready to use
We already support most popular dispatch systems. Just tell us which one you use - setup typically takes less than a day and requires no technical knowledge from your side.
Works with any system
Using a local or custom dispatch system? No problem. Our team can connect Taxi Copilot to virtually any platform. We handle the technical side - you just enjoy automated bookings.
Orders flow automatically
Every AI booking instantly appears in your dispatch system. Drivers see new orders immediately, customers get accurate ETAs, and your operations run smoother than ever.
Multi-channel communication at your fingertips
Taxi Copilot connects with your customers wherever they are - WhatsApp, Chat Widget, or traditional phone calls. One intelligent AI dispatcher handles all channels seamlessly, processing orders automatically into your dispatch system.
Phone call automation
Traditional phone bookings made smart. Our AI voicebot handles incoming calls with natural voice conversations, understands customer requests, and processes orders immediately - just like a human dispatcher.
Read moreWhatsApp integration
Customers can book taxis directly via WhatsApp. Our AI assistant handles conversations naturally, confirms details, and creates orders automatically. Available 24/7 on the platform your customers already use.
Read moreChat widget
Embed our intelligent chat widget directly on your website. Customers can book taxis without leaving your page - the AI handles conversations, collects booking details, and creates orders seamlessly in your dispatch system.
Read moreWeb-based management dashboard
Monitor your AI dispatcher operations in real-time. Track conversations, manage bookings, analyze performance, and configure integrations - all from one centralized web platform accessible from any device.
Live statistics
Real-time metrics showing active conversations, booking volumes, and channel performance at a glance.
Conversations
Browse and analyze all customer interactions across phone, WhatsApp, and chat channels.
Reports & analytics
Comprehensive reporting with charts and tables for daily, weekly, and yearly performance analysis.
Developer integration options Developers
Whether you want a turnkey solution or full control over the integration, we have you covered. Choose the approach that best fits your technical capabilities and requirements.
Webhook API
Implement webhooks on your side and configure them in our platform. Standard HTTP endpoints with JSON - integrate in days, not months.
Read moreMCP Server
Full control over the AI's capabilities. Provide your MCP server address and define custom tools, prompts, and resources for the AI assistant.
Read more